The only WhatsApp-first Agentic AI platform for hospitality pros
Built for short-term rental professionals and hotels, smartiz's hospitality solution detects guest sentiment, create and manage tasks for you, and autonomously manages guest communications - all on WhatsApp, already installed on 4 billion devices.
Trusted by leading brands
Why smartiz Is Different
We're not another guest management tool - we're an agentic AI hospitality platform that works autonomously
Traditional Tools
- Multiple platforms and apps to manage
- Manual message responses draining your time
- No insight into guest sentiment until it's too late
- Hidden tasks and requests get lost in chats
- Staff using disconnected WhatsApp groups
- Generic, time-consuming guest information
smartiz Agentic AI
- One platform - WhatsApp, already on 4B devices
- AI Copilot & Autopilot handling 80% of messages
- Real-time sentiment analysis flags issues early
- AI extracts tasks from conversations automatically
- Operational WhatsApp groups elevated to dashboards
- World-premiere guest books in under 3 minutes
Why WhatsApp? Because It's Already Everywhere
One Platform. Infinite Possibilities.
See smartiz in Action
AI-first features designed specifically for hotels and STR professionals
Fully Automated WhatsApp Guest Messaging
Automate and streamline your guest communications with your personalised WhatsApp messaging workflow.
AI Copilot & Autopilot Modes
Let AI suggest responses or handle 80% of conversations automatically while you focus on what matters.
Automatic Task Extraction
AI surfaces hidden tasks from conversations and staff discussions into actionable dashboards.
Real-Time Sentiment Analysis
Detect guest sentiment changes instantly and intervene before issues escalate into negative reviews.
Advanced Workflow Capabilities
Design a messaging workflow that aligns to your strategy and brand.
Guest Books in Under 3 Minutes
Generate personalized, interactive guest books that drive exceptional experiences and upsell opportunities.
Works With Your Existing Tools
smartiz integrates seamlessly with your favorite property management, smart lock, and payment platforms
PMS Integration
Seamlessly connect with your existing property management system
Smart Lock Integration
Integrate with leading smart lock providers
Payment Solutions
Accept payments through multiple providers
Choose Your Perfect Plan
Pay per reservation. Scale as you grow. No hidden fees.
Essential
Guest communications
Advanced
Essential + SmartizAI Agent Basic
Expert
Advanced + Operations Orchestration + SmartizAI Agent Pro
VAT excluded.
Need a custom solution for your enterprise?
* Connection fees may apply.
Loved by Guests, Rental Professionals & Hotels
See what our users are saying about smartiz
"With smartiz, I save time & money. I was able to deal with the high season with great reviews and one less FTE in my team."
"The concierge service via WhatsApp was spot on. Super helpful and kind."
"Collaborating with smartiz means working with a team with a strong human-centric approach and an obsession over customer satisfaction."
Frequently Asked Questions
Everything you need to know about smartiz
Ready to Experience smartiz?
Join forward-thinking hotels and STR professionals using smartiz's agentic AI to autonomously deliver exceptional guest experiences on WhatsApp.